Home / Gadgets / Gadgets: Apple launches replacement program for iPhone battery cases

Gadgets: Apple launches replacement program for iPhone battery cases

Gadgets:

Just in case —

Cases for the iPhone XS, XS Max, and XR are part of the program.


  • The iPhone XR’s Smart Battery case in black.

  • The iPhone XR’s Smart Battery case in white.


    Apple

  • The iPhone XS’ Smart Battery Case in black.


    Apple

  • The iPhone XS’ Smart Battery Case in white.


    Apple

  • The iPhone XS Max’s Smart Battery Case in black.


    Apple

  • The iPhone XS Max’s Smart Battery Case in white.


    Apple

iPhone users have been using battery cases to extend the battery life of their phones for years, but Apple has recently offered its own versions of these accessories. Now, a number of Apple-made cases sold in 2019 have exhibited problems, and the company has launched a program to replace customers’ faulty battery cases for free.

Affected products include the Smart Battery Cases for the iPhone XS, the iPhone XS Max, and the iPhone XR sold between January and October of 2019.

The battery cases in question sometimes either charge intermittently or do not charge at all when plugged into a power source, and they may also fail to charge the iPhones to which they are attached. Apple was careful to clarify that this problem is not a safety issue; that’s a necessary clarification, given that there have been

battery-related issues

with other gadgets that

were

safety concerns.

To replace an affected battery pack, you can go to the Apple Store or make an appointment with an Apple Authorized Service Provider. The case will be inspected to check if it’s eligible, and then Apple claims it will be “disposed of in an environmentally friendly way.”

Apple also notes that the replacement program does not extend the warranty for these battery cases. Cases are eligible for replacement, the company says, up to two years from when they were purchased.

Apple has previously offered similar repair or replacement programs for other products, such as the butterfly keyboards in the MacBook Pro.

There’s a landing page on Apple’s website describing the program and its terms and conditions, if you’re looking to have your case replaced.

Listing image by Apple

Read More

About admin

Check Also

Gadgets: Half-Life: Alyx comes out on March 23. Here are all the compatible headsets.

Gadgets: Half-Life: Alyx comes out on March 23. Here are all the compatible headsets.

Welcome to TNW Basics, a collection of tips, guides, and advice on how to easily get the most out of your gadgets, apps, and other stuff. It’s official, straight from the Valve Twitter account. Half-Life: Alyx is coming out on March 23. More than a decade after the last official installment of the series, we’ll finally…

Leave a Reply

Your email address will not be published. Required fields are marked *