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Cloud Computing: Army vet Eric L. Smith helps Cloud customers solve big problems

Cloud Computing:

Welcome to the latest installment of our blog series “My Path to Google.” These are real stories from Googlers, interns and alumni highlighting how they got to Google, what their roles are like and even some tips on how to prepare for interviews.

 Today’s post is all about Eric L Smith, who got his first taste of computer science in high school, served in the U.S. Army, and now works on the Google Cloud team.

How did you initially get interested in technology? 

I was born and raised in Wilkes-Barre, a small city in Pennsylvania, and got my first introduction to computer science in high school. I continued exploring computing while attending Wilkes University as a Business Administration major through work-study at the campus computer lab.  

My fledgling interest in technology took a hiatus when I left college early and joined the U.S. Army, where I served as an Infantry Scout/Sniper in the 10th Mountain Division based at Fort Drum, New York. I just missed Desert Storm, but I deployed to South Florida as part of Joint Task Force Andrew, Somalia for Operation Restore Hope and Haiti for Operation Restore Democracy.  

After leaving the Army, I renewed my interest in computing, started earning industry certifications and became a help desk analyst. Starting in that role gave me an incredible opportunity to learn, as I worked my way through positions ranging from systems administrator to network engineer to IT director and cloud consultant before coming to Google. 

What’s your role at Google?

I’m a

Technical Account Manager

(TAM) in

Google Cloud

’s Professional Services Organization (PSO). I’m based out of the Google office in

Reston, Virginia

. What I enjoy most about my role is working closely with customers at all levels—strategic, tactical and operational—to get th

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